FAQ

Frequently Asked Questions (FAQ):

  1. What should I do if my pet is injured or ill when the hospital is closed? [Answer 1]
  2. If I find an abandoned, lost or injured cat or dog, who should I call? [Answer 2]
  3. Who do I call about hurt or sick birds or squirrels? [Answer 3]
  4. What is the best way to protect my pet from fleas? [Answer 4]
  5. Do you recommend putting microchips in pets? [Answer 5]
  6. Are there health insurance plans for pets? [Answer 6]

CALL US at (503) 235-9229, if you have other questions, or EMAIL US


Answers to FAQs:

    1. If you can’t reach us, call the DoveLewis Emergency Animal Hospital 24 Hour Emergency Hotline – (503) 228-7281. Located in NW Portland at 1945 NW Pettygrove, DoveLewis is open 24-hours/7 days a week. One or more veterinarians and technicians are on site at all times and will also consult with your regular veterinarian.Additional emergency resources:
      • Emergency Veterinary Clinic of Tualatin (map)      503-691-7922
        19314 SW Mohave Ct. Tualatin, OR
        Open nightly Monday through Thursday, 6:00PM . to 8:00AM
        6:00PM Friday through 8:00AM Monday
        24 hours on weekends and major holidays.
      • Tanasbourne Veterinary Emergency   503-629-5800
        2338 NW Amberbrook, Beaverton OR (map)
        Open Monday-Friday 5:00PM – 8:00AM
        24 hours on weekends and holidays

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    1. If you find a stray cat or dog, the very first thing to do is contact the local county animal shelter! Here’s why:
      • Someone is very likely looking frantically for their pet.
      • To quote directly from a local shelter:”If you are the finder of a dog, the animal shelter is the proper place for the dog to be placed while the owners are sought. Animal Control can legally place the dog in a new home after three days. Finders who wish to keep a dog under Oregon’s lost property statue 98.005 must complete several steps before they can legally own or give away a found animal. At minimum you must notify the County Clerk in writing within ten days of finding the animal. Within 20 days you must post a notice of the finding in the local papers for two weeks. With that completed, you can obtain legal ownership after three months. Failure to complete this process would make possession or giving away of the animal a crime under Oregon law. Spaying or neutering the animal during this time period could also be considered a crime.”

      Here’s an alphabetic list of county agencies you can turn to for help:

      Here are some other places you can contact for help:

      Oregon Humane Society Lost and Found Pets
      1067 NE Columbia Blvd.
      Portland, OR 97211-1411
      Phone: (503) 285-7722
      Email: info@oregonhumane.com

      DoveLewis Lost and Found Search Page

      If and can’t provide a temporary home for the animal yourself, feel free to call us for advice and instructions (503) 234-9229.

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    1. If you find a bird or squirrel or some other wild creature in need of human help, contact the 
      Portland Audubon Society
      .Call the Wildlife Care Center (503)292-0304
      5151 N.W. Cornell Road
      Portland OR 97210Wildlifecare.com also offers advice on how to help a variety of wild animals; what to do and also what not to do.

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    1. We often recommend Advantage and Frontline to prevent fleas in cats and dogs for up to four weeks. The active ingredient in Advantage is imidacloprid; the ingredient in Frontline is fipronil. Both are topical solutions that are squeezed from a tube on the back of the neck for cats and between the shoulder blades for dogs. Advantage kills 98-100% of your pet’s fleas within 12 hours and also claims to kill flea larvae on furniture and in your pet’s bedding. Advantage is a  prescription product and is only sold at veterinary clinics.

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    1. Yes, we believe in microchipping. Most animal shelters are now equipped with chip scanners, making this the most efficient method available for identifying and reuniting lost pets with their owners.The microchipping procedure is fast, simple, inexpensive, and no more painful than vaccination. (Think of it as immunizing your pet against homelessness.) The microchip is so tiny that it is inserted through a hypodermic needle. Any pet can have the microchip…dogs, cats, horses, birds, reptiles, ferrets, etc. Call us for an appointment, (503)234-9229, to insert a microchip; this is one “bug” that won’t bite your pet (you could call it the “love bug”).

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    1. We recommend pet health and accident insurance provided by:

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